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[

] 63

J

ust

, P

e aceful

and

I

nclusi v e

S

ocieties

helps to increase family income levels. These lessons could

equally apply to farmers in the selected areas.

Most children in these families have not received even

a primary education. Parents do not have the ability to

spend adequate funds on their education so the government

must provide the facilities enjoyed by other students in the

country. There is a possibility of getting support from the

private sector and other donor agencies for building new

schools, introducing scholarship programmes, providing

text books, uniforms and other required resources under

corporate social responsibility activities.

People’s participation is another approach for making the

public sector more effective. This can be enhanced by involv-

ing field work, interaction between public officials and the

people. The public officials can arrange mobile offices within

the area to understand the real problems of the people and

solve them.

The most serious issue faced by the divisional secretary in

these areas is that people are reluctant to go to new lands,

rather they still hope to retrieve their previously owned

lands. With the support of central government, private

sector and donor agencies, attractive financial benefits could

be offered to those who have expressed an interest to move

to new lands. Another option is that foreign aid could be

deposited directly in a household’s bank account so that they

could rebuild their own houses rather than have government

officials handling foreign aid. If the government can fund

more money for the people who are willing to move to new

lands, it will encourage the move from the welfare camps.

Government officials could invite new business investors

to invest in these areas and start new industries, helping to

generate job opportunities for people living in the camps.

It could be simply concluded that, due to the lack of

resources, one could not stop public service delivery. There

are various ways to create effective, accountable and trans-

parent government organizations. Managerial innovation is

considered as another alternative in restoring effective public

service delivery to promote peaceful and inclusive societies.

A house was constructed by the divisional secretariat with the help of various

parties in the resettled areas

A water well and tank were built by the divisional secretariat with the help of various parties in the resettled areas

Image: Third year undergraduates of the department of public administration reading for B.Sc. Public Management (Special) Degree

Image: Third year undergraduates of the department of public administration

reading for B.Sc. Public Management (Special) Degree